Q Can I make a same-day reservation?
A Yes, same-day reservations are possible. However, availability depends on the vehicle status, so we recommend booking in advance.
Q What types of driving licenses are valid in Japan?
A Valid licenses include a Japanese driver's license, an International Driving Permit (based on the Geneva Convention), or a foreign license with an official Japanese translation issued by JAF or an embassy.
Q Which licenses require a Japanese translation?
A If you hold a license from Taiwan, Switzerland, Germany, France, Belgium, Slovenia, or Monaco, you must carry your original license, a Japanese translation issued by JAF or the respective embassy, and your passport. Personal translations are not accepted.
Q Is a copy of my passport acceptable?
A A copy is required at the time of rental, so please prepare both the original and a copy of your passport for smooth processing.
Q Can I drive safely on snowy roads?
A Yes, vehicles are equipped with studless winter tires during the winter season, so you can drive safely even on snowy roads.
Q Are there any rules for returning the vehicle?
A Please return the vehicle by the scheduled return time with a full tank of gas. Late returns may result in additional charges.
Q Can I rent a child seat?
A Yes, child seats are available. Please let us know when making your reservation.
Q What does the insurance cover?
A